Frequently Asked Questions
Everything you need to know about your favorite 80s surf brand.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please visit our returns portal to start your domestic exchange or refund process.
Do you offer international shipping?
Yes, Gecko Hawaii ships globally. Shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my hypercolor and neon apparel?
To preserve the vibrant colors and heat-sensitive tech, we recommend machine washing cold with like colors and hanging to dry. Avoid high-heat drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay.
How do I know what size to order?
Each product page features a detailed size chart. Most of our classic tees feature a '90s-inspired relaxed fit, so we recommend sizing down if you prefer a more modern, slim look.